Basic Service – Customer Relationship Foundations

$199.00

Perfect for professionals looking to strengthen their core customer success skills and blend technology with relationship building.

What’s Included:

  • Discovery & Goal-Setting: Identify your current strengths, gaps, and success objectives.

  • Customer Relationship Building: Proven techniques for building trust quickly with SMB, mid-market, or enterprise clients.

  • Tech Basics for CS: Introduction to tools (CRM, project management, communication platforms) that make client interactions smoother and more impactful.

  • Active Listening & Communication Skills: How to ask the right questions, handle objections, and maintain open communication.

  • Action Plan: Personalized next steps for immediate application in your role.

You’ll Walk Away With:

  • A relationship-building framework you can apply the same day.

  • Confidence using basic tech tools to enhance client engagement.

  • Clear goals and a plan to strengthen your customer-facing presence.

    Session Type & Value:
    60–90 min live session + actionable next steps

Perfect for professionals looking to strengthen their core customer success skills and blend technology with relationship building.

What’s Included:

  • Discovery & Goal-Setting: Identify your current strengths, gaps, and success objectives.

  • Customer Relationship Building: Proven techniques for building trust quickly with SMB, mid-market, or enterprise clients.

  • Tech Basics for CS: Introduction to tools (CRM, project management, communication platforms) that make client interactions smoother and more impactful.

  • Active Listening & Communication Skills: How to ask the right questions, handle objections, and maintain open communication.

  • Action Plan: Personalized next steps for immediate application in your role.

You’ll Walk Away With:

  • A relationship-building framework you can apply the same day.

  • Confidence using basic tech tools to enhance client engagement.

  • Clear goals and a plan to strengthen your customer-facing presence.

    Session Type & Value:
    60–90 min live session + actionable next steps

Basic – Customer Relationship Foundations

60–90 min live session + actionable next steps